Technical Leader

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
 

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Manager in Athy, Ireland!

Join our Technical Support team and collaborate with global colleagues across Etex. As a Technical Leader, you will play a key role in resolving daily customer enquiries and providing expert guidance. Working closely with Sales, Customer Service, and Brand Managers, you’ll contribute to customer experience projects requiring technical input. You will also stay ahead of regulatory developments and industry trends to support ongoing technical, product, and marketing initiatives.

What you’ll do:

• Lead the development of Viriform technical support for engineers, installers, detailers, and fabricators.
• Support the launch and promotion of our new purlin offering to the market.
• Develop and maintain the technical library, ensuring details and specifications are accurate and aligned with market expectations.
• Collaborate with the Brand Manager on projects requiring technical input, including product literature, website content, and technical applications.
• Prepare technical content for marketing initiatives such as blogs, CPDs, and other educational materials.
• Monitor regulatory changes and industry trends, providing technical training to marketing and sales teams as needed.
• Deliver technical and practical demonstrations to students, architects, and roofing contractors occasionally.
• Provide day-to-day support within the technical team for customer and internal technical enquiries.
• Undertake additional duties as reasonably required, including participation in weekend trade shows and other events.

What you’ll bring:

• Experience in a similar technical manager level position within the construction industry
• Strong leadership skills and ambition to create a top-class technical team
• Ability to identify and introduce new initiatives and efficiencies across the department
• Proven ability of improving customer experience within an organisation through technical developments
• interpersonal, communication and organisation skills with excellent attention to detail
• Presentation skills

Why join us?

• We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
• Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).