Technical Application Manager

Location: 

Filago, IT Warsaw, PL

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us Technical Application Manager for HighTemperature Insulation (HTI) Europe.

We’re expanding our Technical Insulation industrial segment across Europe and is seeking a Technical Application Manager to strengthen technical excellence, market insight and commercial impact. In this newly created role, you will translate customer needs into tailored, compliant Promat solutions, supporting them throughout the full project lifecycle. You will act as a trusted technical advisor, ensuring safe, efficient and application‑specific fire protection and insulation systems while collaborating closely with Sales, Product Management, R&D and external certification bodies.

This position is ideal for a technically strong, commercially minded professional who thrives in complex industrial environments and enjoys working across multiple countries and customer segments.

 

What you’ll do:

  • Support customers in the design, specification, and application of Promat high‑temperature insulation systems.
  • Translate customer challenges and regulatory requirements into practical, compliant, and high‑performing solutions.
  • Provide technical guidance across the full project lifecycle, including design reviews, documentation, installation support, and after‑sales assistance.
  • Evaluate product suitability, compliance with standards, and associated risks to ensure safe and correct implementation.
  • Manage multiple projects simultaneously with varying levels of complexity and technical requirements.
  • Collaborate cross‑functionally with Sales, Product Management, R&D, Workshop Engineers, and external testing/certification bodies.
  • Deliver technical training, documentation, and clear explanations to internal and external stakeholders.
  • Provide market insights and customer feedback to support innovation and product development.

 

What you’ll bring:

  • Strong foundation in refractory engineering, ceramics, thermal dynamics, or related technical fields.
  • Proven experience in refractory industries, or other high‑temperature industrial processes.
  • Application knowledge in fire protection, thermal insulation.
  • Ability to understand customer needs and translate them into effective system designs.
  • Confident communicator capable of delivering clear technical explanations, documentation, and training.
  • Solution‑oriented mindset with strong decision‑making and analytical skills.
  • Proactive and commercially savvy with a competitive drive.
  • Strong ability to identify market trends and convert them into opportunities.
  • Comfortable working independently in a remote setup and managing multiple priorities.
  • Willingness to travel (50%).
  • Fluent English is a must,  additional European languages are a plus.

 

Why join us?

  • We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
  • Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
  • Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
  • We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
  • Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work