Area Merchant Manager

Summary

At Etex, our purpose Building Better Together underpins everything we do.

As a leading global manufacturer of sustainable building materials, we are driven by a commitment to excellence, but it's our people that are our top priority.

We foster a culture where connection and collaboration empowers our teams to thrive and perform at their best. A career with us is an opportunity to grow, learn and lead supported by our commitment to your development and well-being.

What you'll do

Together, we're shaping the future of construction. Ready to make your impact?

Join us as an Area Merchant Manager - Scotland & North East!

In this customer-facing commercial role, you will be responsible for developing and growing relationships across our key merchant partners throughout Scotland and the North East. Working closely with branch teams, internal stakeholders and commercial colleagues, you will drive sales performance, support the implementation of strategic initiatives and identify opportunities to increase product penetration, profitability and market share across your territory.

• Build and maintain strong relationships across key merchant accounts, engaging with Branch Managers, Assistant Branch Managers, Internal Sales and External Sales teams.
• Deliver against business plans and support the execution of strategic sales initiatives across the region.
• Conduct regular customer visits, virtual meetings and telephone reviews in line with agreed contact plans.
• Develop and grow existing customer relationships to maximise sales opportunities and strengthen Etex's market position.
• Analyse customer sales performance and identify opportunities for growth, improvement and increased product range penetration.
• Work with customers to develop action plans that address areas of underperformance and unlock commercial opportunities.
• Identify and deliver upselling and cross-selling opportunities across the Etex portfolio.
• Support branch openings, trade days, customer events and sales campaigns.
• Conduct branch visits to troubleshoot challenges, resolve issues and strengthen customer engagement.
• Collaborate closely with internal sales, marketing, specification and customer service teams to deliver exceptional customer experiences.

What you'll bring

• Proven experience in a field-based sales, business development or account management role.
• Experience managing customer accounts and developing long-term commercial relationships.
• Strong sales and negotiation skills with a track record of delivering profitable growth.
• Experience using CRM systems and sales reporting tools to manage activity and performance.
• Excellent planning and territory management skills, with the ability to manage your own diary and priorities.
• Experience within construction materials, building products, merchanting or a related B2B industry is highly desirable.
• A full UK driving licence and willingness to travel across Scotland and the North East.

Why join us?

• Etex's strong purpose 'Building Better together' is shaping a new future for the construction industry and helping to build a better future for all.
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.

Etex is committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or selection process, please let us know and we will be happy to discuss how we can support you.