Credit Controller

Summary

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction materials, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.  

Across Australia and New Zealand, we have over 600 teammates and globally over 13,500 teammates in 45 countries on 160 sites. By joining our team, you join an organisation that offers opportunities for future growth all over the world.   

What you'll do

In the exciting career opportunity, you will oversee our credit management processes, ensuring timely collections, minimizing bad debt risks, and maintaining strong customer relationships. The role is critical in optimizing cash flow and reducing financial risk. You will also be responsible for assessing creditworthiness, resolving disputes, optimizing cash flow, and collaborating cross-functionally to achieve company financial objectives.

Key responsibilities:

• Evaluate customer credit applications, conduct risk assessments, and provide recommendations to management
• Monitor customer credit limits, arrange interim payments as needed, and review accounts for potential limit increases
• Manage credit insurance activities, liaising with insurers on policy updates, submission of claims, and limit adjustments
• Proactively manage the aged debtors’ ledger, reconciliation of customer ledger, ensuring timely follow-up on overdue accounts
• Mediate between customers, sales, and claims departments to resolve disputes and facilitate payment
• Customer master data management, Payment allocations, Customer accounts reconciliation, and order release in SAP
• Provide regular updates to the Credit Manager on overdue accounts, and cash flow metrics
• Generate ad hoc reports as required to support business decisions and credit analysis

What you'll bring

• Minimum 4 years of experience in credit control and collections
• Tertiary qualification in Accounting, Finance, Business Administration, or a related field is preferred
• Familiarity with Australian credit laws, and debt recovery processes
• Strong knowledge of collections best practices, credit risk assessment, financial review, and dispute resolution
• Proficiency in SAP and Excel skills (pivot tables, Vlookups, etc)
• Strong negotiation and communication skills
• Ability to build rapport with customers and internal stakeholders
• Analytical mindset, proactive and results driven
• Focused on achieving targets and minimising bad debt
• High attention to detail, skilled in Customer Master Data Management

Why join us?

Etex Australia prioritises professional development, focusing on mentorship and supportive team environments that foster individual growth.

• Flexible / Hybrid working model
• Yearly salary reviews
• EAP services for you and your family
• Reward and recognition program
• Paid Parental Leave for Primary and Secondary Carers
• Fully supported training
• Great culture, supportive team environment; we work together and help each other “enjoy a laugh whilst working hard”   

Sound like you?  Great!  We’d love to hear from you.  APPLY NOW and we will be in touch shortly.

We are an equal-opportunity workforce committed to using our diverse voices to inspire people around the world to build living spaces that are evermore safe, sustainable, smart, and beautiful.