Transport Planner

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
 

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Transport Planner, based in Stirling for the Insulation division of Etex!

This is a fast-paced role focused on ensuring customer deliveries are made on time and in full. You’ll optimise efficiency and cost through effective route planning and carrier selection while maximising load capacity. Success in this role means building strong relationships with internal and external stakeholders, taking ownership of unforeseen issues, and maintaining accurate administration.

What you’ll do:

• Provide first-class customer service by proactively sharing relevant information and using effective communication.
• Convert customer orders into shipping orders and allocate to the most appropriate haulier (UK and Export).
• Plan efficient routes and maximise load availability.
• Collect, maintain, and analyse data for KPIs and daily/weekly/monthly reporting.
• Resolve problems effectively using root cause analysis to improve operations.
• Build strong, trusting relationships with internal departments.
• Process transport-related invoices promptly and query discrepancies.
• Communicate strategic requirements and customer-specific needs to hauliers.
• Continuously review haulier performance and provide feedback.
• Assist the Customer Service & Logistics Manager with ad hoc tasks and reporting, including covering in their absence.

What you’ll bring:

• Previous experience in transport planning.
• Strong communicator who works well as part of a team.
• Strong focus on detail and accuracy.
• Ability to work to deadlines and manage priorities.
• Flexibility to deal with unexpected changes.
• SAP knowledge.

Why join us?

• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
• Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).