Digital Marketing Specialist
Vilnius, LT
An introduction to Etex
At Etex, our purpose is to inspire new ways of living. By joining Etex, you won’t just be joining an international leader, you will inspire people around the world to build living spaces that are ever safer, more sustainable, smarter and beautiful. You’ll be joining a company who wants to inspire change.
We are committed to making a positive human impact on the world. In return, we’ll reward you by investing in your development and your personal well-being. Whilst our core values help us develop those effective and sustainable lightweight solutions we’re known for, it’s our people that matter most!
Our diverse and inclusive workforce always strives for excellence. We have over 100 years of experience manufacturing high-performance building solutions. Etex is a company that is committed to success - and when you join us, we’ll be committed to you.
About the role
Together with other Digital team members you are responsible for supporting websites and all related systems, ensuring business support on a timely manner and working closely with Roll-out team on roll-out plan when needed. You are expected to be part of the creation of digital customer journey across different Etex brands. In order to achieve these goals, you would need to interact with many digital colleagues in the business around the globe.
This function of Digital Support Specialist includes the following tasks:
Main Functions:
- Implement digital support activities for business.
- Maintain support service catalog.
- Support features based on roll-out plans, collaborate with internal teams, and ensure stakeholders are well-informed.
- Participate actively in all project implementation stages.
- Collaborate with internal teams and external agencies involved in business support. Involve necessary team members in problem-solving, communicate changes.
- Train business stakeholders or team members on how to support features.
- Approve and update documentation, ensure all necessary documentation is provided for feature roll-out.
- Ensure timely business support, communicate effectively with teams and stakeholders, and maintain efficient support processes.
About you
- Knowledge in using different Content Management Systems is required (working experience with EPIserver/Optimizely is a great advantage)
- Knowledge in working with different Product and Digital Assets Management systems is preferred (working experience with Inriver, Stibo or Digizuite is a great advantage)
- Intermediate knowledge on building websites
- Basic understanding of HTML and CSS
- Basic understanding of website design
- Great time management skills
- Strong & impactful communication skills (both oral and written), presentation skills and interpersonal skills in order to deal effectively with internal and external stakeholders
- Strong in conceptual thinking with an ability to translate complex technical information into business focused solutions, incl. design thinking
- Customer focus and agile mindset, build strong customer relationships, and deliver customer-centric solutions that drive business value and/or efficiencies
- Familiar with agile delivery methods
- Fluent knowledge of English is required. Knowledge of other European languages is an advantage.
Benefits of working at Etex
- Professional team to work with in an international environment and multi-cultural business, exploiting modern working methods and tools.
- Clear and honest Performance evaluation.
- Private Health insurance.
- As a member of our team, you will be also involved in our global employee Talent management program, and you will have the possibility to apply in international job positions.
- Hybrid work possibility: at least half of working days should be performed from the office according to the policy which is the subject to yearly review. Employees permanently residing outside the main office's district, upon hiring, are required to visit at least twice a month.
- Anything needed for your fast development: relevant training courses, books, team building activities and workshops. The training needs are discussed with the direct manager and a separate development plan is drawn up for each year.
- Access to an Employee Assistance Program (EAP), includes free legal and financial advice as well as quick access to private counselling services and more.
Our Social Responsibilities
Etex has a clear commitment to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and working on innovative solutions for the building industry.
Our ambition is to reduce negative effects and scale up positive impacts. We prioritise decarbonisation, including the use of renewable energy, as well as circularity, with a first focus on waste management.
We engage in a wide range of voluntary initiatives which offer support to local communities through partnerships and social projects. Our teammates know their local communities best, we are proud of the numerous projects and actions initiated around the world that are based on the awareness of their communities’ needs.
Commitment to diversity
We’re incredibly proud of the community we’ve created at Etex. We form a global team of over 13,500 individuals from an enormous variety of backgrounds, races, faiths, and genders. Our diversity is our strength, and we are committed to ensuring that all of our teammates feel included and happy at work.
If you require any additional support with your application, please do not hesitate to get in touch so that we can make arrangements for you.
Good luck with your application
As you have seen, our Teammates mean the world to us, they enable us to Inspire Ways of Living. If this role appeals to you, click apply now and discover how a career at Etex will help you learn, grow and lead. We look forward to hearing from you.